Appealing your fine

If you believe you have been unfairly issued with a fine or that there is a valid reason why your fine should be withdrawn, you may be able to request an internal review of the infringement notice.

On this page:


Internal review process

If you have received an Infringement Notice or Penalty Reminder Notice from Strathbogie Shire Council and believe it should be withdrawn, you can apply to have your fine reviewed. This is called an internal review. You can request only one internal review for each infringement.

You can find more information about internal reviews on Fines Victoria website here.

All internal review applications and correspondence must be in writing, you cannot request an internal review over the phone or in person. Infringements and prescribed costs can only be withdrawn through an internal review.

The Mayor and Councillors cannot be involved in the internal review process. They are unable to respond to letters/enquiries regarding fines. All correspondence regarding internal reviews must be directed to the Manager Community Safety.

You are only entitled to one internal review for each infringement in Victoria. In order to help Strathbogie Shire Council carefully review your application, please make sure you give all the important information and evidence right from the start. Applications for additional reviews may not be accepted.

You will be notified in writing of the outcome of the internal review. If you have not received a written response and would like to check that your application for internal review has been received, please call 1800 065 993.

It is important that you provide your most current address and contact details so you can be contacted about your application if required.

Infringements referred to Fines Victoria or the Magistrates’ Court. You can find more information regarding infringements, the fine’s lifecycle, who is involved, and your rights and responsibilities on the Fines Victoria website here.


Apply for an internal review

To apply for an internal review, you will need to either:

Grounds for review
You must select one or more grounds for review for your application to be processed. Please refer to the Grounds for Review section below. Failure to do so will result in an invalid application. You may be contacted regarding your grounds for review selection if the Reviewing Officer believes different grounds are more appropriate for your application.

Evidence to support your application
Please read the information on the five grounds for review and the recommended evidence to support them. It is important that you provide as much of the recommended evidence as possible. If evidence is not provided or it doesn’t support your application your internal review may take longer to process.

If you don’t provide enough evidence or other information to support your application, we may request additional information. You will have 14 days, from receipt of the request, to respond.  If you are unable to provide the additional information you can ask for an extension of time.

If you don’t provide the additional information your application may be reviewed based on the information available without the required evidence.


Internal review forms

Download printable PDF versions of forms related to your application.

Hardcopy Infringement Internal Review Application Form


Grounds for review

What grounds can I apply for internal review?
Contrary to law: the fine is invalid or was improperly issued to you

You can apply under this ground if you believe that the decision to serve the infringement notice was unlawful.

For example, this may arise where:

  • The infringement notice is not valid (for instance, it is incomplete, or it does not otherwise comply with the formal legal requirements for an infringement notice), or
  • the officer who issued the fine acted unlawfully, improperly, or outside their authority

Supporting Evidence

Applications on the ground of contrary to law should (where appropriate) be accompanied by supporting evidence. This may include photographs of parking signage, witness statements, or other evidence that goes to establishing the facts.

Mistake of identity: the fine was issued to the wrong person

The mistake of identity ground is intended to apply when a person claims that they were not the person who committed the infringement offence.

Examples could include where the person claims:

  • they are not the person named on the infringement notice
  • they were not in the location at the time of the offence and therefore could not have committed the offence
  • they have had their identity stolen.

This ground is not available in circumstances where the owner of a vehicle has been served with a parking infringement notice and they allege that they are not liable for the offence.

Supporting Evidence

Applications for internal review on the ground of mistaken identity should (where appropriate) be accompanied by supporting evidence. Examples of supporting evidence for mistake of identity include the applicant’s birth certificate, driver’s licence or passport which shows:

  • a different person than the one who received the infringement notice in the applicant’s name, or
  • evidence that the applicant could not have committed the conduct because they could not have been in the relevant location.
Special circumstances: you have serious personal issues, disorders, difficulties or are a victim of family violence

These circumstances are very specific. You should only select this ground in relation to the offence you committed if you can show that:

  • At the time of the offence you:
    • Had a mental or intellectual disability, disorder, disease or illness
    • Had a serious addiction to drugs, alcohol or a volatile substance
    • Were homeless
    • Were a victim of family violence, or
    • You cannot deal with your fines because of severe disabling long-term circumstances, even if those circumstances did not exist at the time of the offence.

Supporting Evidence

You will need to provide evidence that demonstrates special circumstances exist. That is, the evidence needs to show:

  • The existence of the relevant condition or circumstance, and
  • The connection between the condition or circumstance and the act of committing the offence, or the condition or circumstance and your inability to deal with the fine

If you have a mental illness, intellectual disability, or a serious substance addiction, you need to provide evidence of how this reduced your capacity to:

  • Understand your behaviour was against the law, or
  • Influence or cause your behaviour (even if you knew it was against the law).

If you are homeless or a victim of family violence, you need to provide evidence of how this reduced your capacity to control your behaviour (even if you knew it was against the law).

If you are not able to deal with your fine due to a disabling long-term condition or circumstances, you need to provide evidence that your condition or circumstances:

  • Are long term and particularly disabling or incapacitating, and
  • Does not solely or predominantly relate to financial hardship, and
  • Make it impracticable or unfeasible for you to deal with your fine, for example:
    • You are unable to participate in the relevant activities of a Work and Development Permit
    • You do not have capacity to instruct a lawyer, financial counsellor, or advocate to act on your behalf
    • You cannot keep track of or manage your fines because of the long-term, severe condition or circumstance.

While financial circumstances can be considered, the long-term condition or circumstance must be the main reason you are unable to use any other option to deal with the fine, including organising payment. Financial hardship can be considered under the exceptional circumstances ground for review.

Examples of disabling long-term conditions or circumstances include:

  • Long-term involuntary mental health care
  • Severe physical or intellectual disability.

Who can prepare your supporting evidence?

You must provide evidence from a practitioner or agency who is familiar with your circumstances. Depending on your circumstances, this may be your:

  • Doctor or medical specialist
  • Psychiatrist or psychologist
  • Social worker or case worker
  • Accredited drug treatment agency or drug counsellor
  • Financial counsellor
  • Recognised health, support or welfare agency (for example, the Salvation Army)

Evidence may include, reports, letters, statements, submissions, statutory declarations, police reports and family violence safety notices.

What is required in the supporting evidence?

Your practitioner or agency report should include:

  • Your practitioner/case worker’s qualification and relationship with you, including the period of engagement.
  • Your practitioner/case worker’s relationship with you and how long they have known you
  • An explanation of your circumstances, including its nature, severity, duration, and impact on your life
  • The link between your circumstances and your offending behaviour.

In the case of severe, disabling long-term circumstances, the report should also include information on the link between your circumstances and your inability to deal with the fine.

We may ask you for more information to help determine your application.

Your evidence should be signed and dated within 12 months of the date of your application. You can provide evidence that is older than 12 months if it relates to a permanent condition, such as an intellectual disability.

You can find more information on what is required under special circumstances on the Fines Victoria website here

The Family Violence Scheme

PLEASE CALL 000 IF YOU ARE EXPERIENCING FAMILY VIOLENCE AND IT IS AN EMERGENCY

If you have been impacted by family violence, the Family Violence Scheme is an option to help victim survivors deal with fines if there is a link between the family violence and their fines.

You can find more information, assistance, and the link to lodge a Family Violence Scheme application, on the Fines Vic website here

Exceptional circumstances: the offence occurred due to an extraordinary or unavoidable situation

You should only select this ground if you can show that the offence occurred due to circumstances that were out of the ordinary, unavoidable, or exceptional such as a medical emergency, unavoidable or unforeseeable delay, or vehicle breakdown. Financial hardship can be considered under this ground for review.

Supporting Evidence

Applications for internal review made on the grounds of exceptional circumstances should (where appropriate) be accompanied by supporting evidence.

You can provide any matter you consider as relevant information.

Examples of supporting evidence could include:

  • Medical evidence from medical practitioners
  • Invoices or receipts
  • Statutory declarations or affidavits
  • Witness statements
  • Photographs
  • Travel documentation
  • Police statements or records
Person unaware: you did not know about the fine

You can apply for an internal review on this ground if you were unaware of the infringement notice and the following applies:

  • You found out about the fine within the last 14 days
  • The fine was not personally given to you by an officer,

Please note, an infringement will not be withdrawn under this ground for review, refer to possible outcomes section.

If you moved house but you did not change your authorised address within 14 days of moving, your application may not be successful.

You must submit your application within 14 days of the date you became aware of the fine.

Supporting Evidence

Your application may not be successful unless you provide evidence showing you did not know about the fine. This could be a copy of your passport or boarding pass showing you were overseas, an invoice from a removalist showing that you moved house, an address change confirmation, a report about mail theft, or a statutory declaration.

Possible Outcomes

If your application is granted any fees added to your fine will be removed but the infringement notice still stands. You will be granted a further 21 days to deal with your fine including applying to Strathbogie Shire Council for an internal review on the following grounds:

  • Contrary to law
  • Mistake of identity
  • Special circumstances, and/or
  • Exceptional circumstances

If your application is refused you must pay the infringement amount and prescribed costs within 14 days of receiving the refusal notice.


After an internal review application is submitted

After you have completed and submitted your application, your fine will be placed on hold and no further fees will be added. If an appeal is submitted after the late fees are applied to the infringement, the extra fee will be added to the infringement’s total cost.

Council will review your request within 90 days of receiving your application. Please do not make any payments on the infringement until you have been notified of the outcome.

Your application for internal review will be assessed based on the information and evidence provided to support your claims.

It may take longer if you are asked to provide additional information. If you do not respond to a request for additional information, your application may be reviewed based on the information available.

Once a decision has been made, you will receive notice of the outcome by post.

Please contact Strathbogie Shire Council on 1800 065 993 for all application enquiries.


What are the decisions that might be made

Once a decision has been made, you will receive a notice of the outcome in writing by post.

If your application is successful, depending on the grounds you applied under, possible outcomes include:

  • Withdraw the fine and take no further action against you
  • Withdraw the fine and issue an official warning instead
  • Refer the matter to the Magistrates’ Court (or the Children’s Court if you’re under 18)
  • Approve a payment arrangement
  • Waive or vary any fees associated with the fine
  • Waive or vary any additional steps imposed by the fine
  • Confirm the decision to issue you with the fine

If the application is not successful, you will receive a notice by mail to confirm:

  • The decision
  • How much you need to pay, if applicable
  • When you need to pay it by, if applicable
  • Any other options available to you

If your application is not successful (excluding applications under ‘person unaware’ grounds), you can apply to have your matter heard in the Magistrates’ Court. This gives you (or your representative) a chance to present your evidence in front of a magistrate who will make a decision about your matter. You can find more information on disputing your fine in court and the application form on the Fines Vic website here


Legal assistance links

More information

Payments and Infringements