Strathbogie Shire Council

Tel 24/7: 1800 065 993

Coronavirus information

Strathbogie Shire Council is committed to supporting the Department of Health and Human Services (DHHS) as the lead agency responsible for responding to novel coronavirus (COVID-19) and will ensure our community is kept informed.

We have developed a fact sheet about what Council is doing during this time and the rate relief which is available to residents. You can read it here.

Anyone with health concerns can call 1300 650 172 or find up-to-date reliable information at

The table below is a quick reference point for anyone wishing to access Council services. It will be updated regularly and more information is available below. A PDF of the document is also available in the documents section of this page, so downloading and sharing this document is encouraged.



Building and planning applications


Capital works


Community funding programs

On hold.

Council meetings

Council meetings are proceeding and will be streamed live via Facebook.

Customer service centres

The centres are closed for face-to-face inquiries, but phone, email or Facebook inquiries are most welcome.

Euroa Community Cinema



By appointment only.

Kerbside waste and recycling services

Occurring as normal.



Maternal and Child Health Services

By appointment only.


All public playgrounds have been closed until further notice.

Public toilets

Open but some shortage of toilet paper supplies being experienced. 

Transfer stations


Road works



Open but general public not permitted. Buyers and key personnel only. 

Transfer stations


Visitor information centres

Euroa Hub and Nagambie VIC both closed to the public. 


All boat ramps and access points to Lake Nagambie and surrounding waterways are open.

Youth services

Changes can be found at L2P Learner Driver Mentor Program is on hold. Find out more at

Council is working closely with the DHHS as the lead agency responsible for the COVID-19 response. Council undertakes regular business continuity planning to ensure we are well prepared to respond to a range of situations.

  • Council is closely monitoring the situation and senior management and relevant staff are regularly meeting to review business operations and service delivery.
  • Regular updates will continue to be provided to workers, volunteers, contractors and customers will be advised if any changes are required.
  • Council will continue to review operations as the situation evolves. Council services continue to operate as per normal business hours.
  • Council is proactively encouraging workers to maintain personal hygiene and we are committed to providing a hygienic work environment.
  • We are also encouraging everyone in the community to maintain personal hygiene and make responsible choices for the benefit of them, their families and our community. We encourage everyone to stay informed.

What are we doing differently?

Community grants:

We have postponed our community grants and sponsorship programs until further notice.

Community meetings:

We have written to all community groups who meet on Council premises advising to them to postpone or cancel non-essential meetings and events unit further notice.

Council meetings:

Due to the coronavirus pandemic, Council meetings are livestreamed and can be viewed on our website. 

The agenda for each month's meeting is available on Council’s website prior to the meeting.

We encourage all community members to watch the meeting online, given we have had to close the public gallery until further notice following legal advice around how to comply with COVID-19 social distancing rules.

Questions for the Ordinary Council Meeting can still be submitted, and will read out by the Mayor during the Public Question Time component of the meeting, and responded to in the usual way by Councillors and/or Officers. Questions should be submitted to This email address is being protected from spambots. You need JavaScript enabled to view it.  by noon the day of the meeting.

People wishing to make submissions for items on the Planning Committee Agenda may do so by:
• submitting a further written statement, which will be read by the Chair
• requesting to make their submission via telephone
• making their presentation via a pre-recorded video that is sent to Council prior to the meeting.

The Planning Department will be in touch with relevant parties prior to the meeting so that appropriate arrangements can be made.

Customer service: 

Our customer service offices at Euroa and Nagambie were closed for face-to-face service on 30 March. However, we still welcome people to contact us by by phone, email or post for their inquiries and pay bills online or over the phone. Our priority is the health and safety of our community and staff as we continue to work through these uncertain times.

Euroa Community Cinema:

The cinemas will be closed until further notice. 


Due to the current COVID-19 social distancing requirements in place, all immunisation services will be by appointment only. This applies to all scheduled Council Immunisation Sessions, including Strathbogie Shire.

If you or your child requires vaccination at one of Council’s immunisation sessions, please contact Wodonga Council, which is the service provider for Strathbogie Shire, to make an appointment on 1800 655 360. The Council will endeavour to accommodate everyone with an appointment. Please note that only one parent/guardian should accompany a child into the immunisation session.

For more information, go to


The libraries, including the mobile library, have been closed by Goulburn Valley Library Corporation. Scheduled community workshops, programs and the Home Library Service have also been suspended.

Maternal and Child Health Services

All appointments will be as follows;

  • We will be replacing face-to-face home visits and centre appointments with telephone or online consultations
  • We are establishing a priority of access for young infants (newborn, two week, four week and eight week), Aboriginal parents, infants and children and those with additional needs or complexity
  • We are undertaking essential face-to-face home or centre visits for up to 15 minutes ONLY (these would be for prioritised/enhanced clients when deemed necessary via clinical assessment)
  • Our MCH nurses will be using full Personal Protective Equipment when visiting families with suspected or confirmed COVID-19 cases.

Additionally all group and open sessions will be suspended until further notice.

These include:

  • Weekly Open Sessions
  • Sleep and Settling
  • First Time Parent Groups
  • Supported Playgroup Program

The 24 hour/seven day a week Maternal Child Health Line will continue to operate and provide telephone advice to parents and families across Victoria. 
It is contactable on 13 22 29.


All public playgrounds in Strathbogie Shire were closed as of 30 March 2020. They will remain closed until further notice. 

Public toilets:

Our public toilets will remain open. Please note that public toilets will be cleaned and maintained as normal, however we are also affected by the national shortage of toilet paper and there may be times when you find the amenities do not have adequate stocks. We appreciate your understanding in this matter.


At this time, sales at Euroa will be proceeding as an essential service to the food supply chain, but will not be open to the general public.
As this is a rapidly changing landscape, we would ask that all buyers intending to participate in person check this website regularly, or contact the saleyards or their agent beforehand, to ascertain whether a sale is still proceeding as it may be cancelled with little notice.
Should a sale go ahead, strict hygiene and social distancing principles will be applied, as well as security checks before granting admission.


Under new Victorian Government arrangements introduced at 11.59pm on 12 May, you can now go fishing or boating in groups of no more than 10 people. As a result, Lake Nagambie boat ramps are now open.

You must ensure 1.5 metres can be maintained between yourself and others both on and off the water. Physical distancing and mass gathering rules apply at all times – including at the boat ramp and on your boat. As always though, Victorians are being asked to be considered and use common sense when it comes their activities. You should only leave home if you really need to. We are all being asked to make sacrifices in order to save lives.

 Youth services:

There are a number of changes to the way in which youth services are being delivered. For the latest, go to


What is unaffected?

The majority of our services remain operational with some changes, so:

  • Your bins will be collected as normal
  • Roads and community infrastructure will be maintained
  • Capital works will continue
  • Building and planning applications will continue to be processed
  • Our waste transfer stations are open.

We will be constantly and carefully monitoring this situation as it evolves. Things will develop over the coming days and weeks, and we will always make decisions with the health and safety of our community and staff in mind. We will keep you updated as things change.

We ask at all Council premises, please only attend if absolutely necessary and maintain social distancing from staff and other people at all times. 



Council events have been cancelled - some may be rescheduled to another time and the publlic will be informed of this.

Non-council events

Council recommends event organisers follow the recommendations from the Australian Government and DHHS. This includes postponing all non-essential meetings and practicing social distancing wherever possible.
Please contact event organisers directly for any queries related to non-council organised events. If you are a ticket-holder for an event that has or will be cancelled from Monday 16 March 2020, check the terms and conditions of purchase, and give the event operator time to process this decision and advise you in due course regarding reschedules and refunds.
Rescheduling is an opportunity that benefits all parties, but it does take time to investigate.




What is a novel coronavirus?

Coronaviruses are a large family of viruses that are known to cause illness ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS) and Severe Acute Respiratory Syndrome (SARS).
However novel coronavirus (COVID-19) is a new strain of coronavirus that has not been previously identified in humans.

What are the symptoms of novel coronavirus?

It depends on the virus, but common signs include:

  • Fever
  • A cough
  • Sore throat
  • Fatigue
  • Shortness of breath.

Being tested:

Benalla Health has established a fever clinic in the health service grounds for COVID-19 testing.

A temporary marquee has been set up near the Urgent Care Centre and is currently operational. Another clinic will be set up in the Community Rehabilitation Centre with an entry via Samaria Rd when community needs increase.

The clinic is now receiving all individuals who have a fever and/or flu-like symptoms. 

More at

What can I do to protect myself?

To protect yourself and others from infection practice good hand and respiratory hygiene including:

  • Cleaning hands with soap and water or alcohol-based hand rubs
  • Covering your nose and mouth with a tissue or flexed elbow when coughing or sneezing
  • Avoiding contact with anyone who has symptoms such as fever, a cough, sore throat, fatigue, and shortness of breath
  • Staying home if you are unwell.
  • You should also try and stay at least 1.5 metres away from people coughing or sneezing.


Financial support and assistance

Council has announced some rate relief measures to assist ratepayers. These can be found at

The following links will provide further information about other support available:

Support for businesses:

Fact sheets for business:

Information and support for individuals:

Coronavirus hotline: 1800 675 398

Register as a displaced worker:

Creative workers: Regional Arts Victoria is working in partnership with the Victorian State Government on the Sustaining Creative Workers initiative. The initiative seeks to support the continued work of Victoria’s independent creative practitioners who have been negatively impacted by coronavirus (COVID-19). Sustaining Creative Workers delivers quick-response funding to independent creative practitioners, sole traders, freelancers, collectives and micro-organisations/businesses whose work and livelihoods have been negatively impacted by coronavirus. It will support creatives, across all creative disciplines, to continue to work in their creative field, adapt to change, research and develop projects, develop their product or skills, and/or connect with new audiences or markets. The regional stream of the program is supported by the Victorian Government through Creative Victoria and administered by Regional Arts Victoria. Find out more at

Information in other languages:

SBS Multilingual Coronavirus Portal SBS has launched the SBS Multilingual Coronavirus Portal, a dedicated online information hub for multicultural communities to easily access accurate and trusted news and information about COVID-19, in their language.

SBS is committed to informing all Australians about the latest coronavirus developments. News and information about coronavirus (COVID-19) is available below in 63 languages.

Access the link via

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