Strathbogie Shire Council

Tel 24/7: 1800 065 993

Coronavirus information

Updated 27 March 2020 at 3.40pm

Strathbogie Shire Council is committed to supporting the Department of Health and Human Services (DHHS) as the lead agency responsible for responding to novel coronavirus (COVID-19) and will ensure our community is kept informed.
Anyone with health concerns can call 1300 650 172 or find up-to-date reliable information at https://www.dhhs.vic.gov.au/coronavirus

This page contains the following information:

 


 

Services

The table below is a quick reference point for anyone wishing to access Council services. It will be updated regularly and more information is available below. A PDF of the document is also available in the documents section of this page, so downloading and sharing this document is encouraged.

Facility              

Status

Customer service centres

 Open but phone or email inquiries encouraged.

Visitor information centres

Euroa Hub closed.

Nagambie VIC open for brochure access only. Phone or email inquiries encouraged.

Euroa Community Cinema

Closed.

Maternal and Child Health Services

By appointment only.

Council meetings

To proceed, with videolink services also provided.

Community funding programs

On hold.

Kerbside waste and recycling services

Occurring as normal.

Transfer stations

Open.

Capital works

Proceeding.

Road works

Proceeding.

Building and planning applications

Proceeding.

Public toilets

Open but some shortage of toilet paper supplies being experienced. 

Libraries

Closed

Saleyards

Open but general public not permitted. Buyers and key personnel only. 

Youth services

Changes can be found at https://www.strathbogie.vic.gov.au/youth/youth/recent-events

The L2P Learner Driver Mentor Program is on hold. Find out more at https://www.strathbogie.vic.gov.au/youth/youth/l2p-learner-driver-program


 Council undertakes regular business continuity planning to ensure we are well prepared to respond to a range of situations.

  • Council is working closely with the DHHS as the lead agency responsible for the COVID-19 response.
  • Council is closely monitoring the situation and senior management and relevant staff are regularly meeting to review business operations and service delivery.
  • Regular updates will continue to be provided to workers, volunteers, contractors and customers will be advised if any changes are required.
  • Council will continue to review operations as the situation evolves. Council services continue to operate as per normal business hours.
  • Council is proactively encouraging workers to maintain personal hygiene and we are committed to providing a hygienic work environment.
  • We are also encouraging everyone in the community to maintain personal hygiene and make responsible choices for the benefit of them, their families and our community. We encourage everyone to stay informed.

Events

Council events and events held at council venues

Council acknowledges that on Friday, 13 March 2020 Australia's Chief Medical Officer recommended that mass gatherings of more than 500 people should be cancelled from Monday 16 March 2020.
Council will be following the advice of the Australian Government and DHHS for its own events. Council is liaising with event organisers and encourages them to also follow and implement recommended risk mitigation measures as directed by the Australian Government and DHHS. Assistance will be provided to re-schedule events and event permits to a suitable future date.

Non-council events

Council recommends event organisers follow the recommendations from the Australian Government and DHHS. This includes postponing all non-essential meetings and practicing social distancing wherever possible.
Please contact event organisers directly for any queries related to non-council organised events. If you are a ticket-holder for an event that has or will be cancelled from Monday 16 March 2020, check the terms and conditions of purchase, and give the event operator time to process this decision and advise you in due course regarding reschedules and refunds.
Rescheduling is an opportunity that benefits all parties, but it does take time to investigate.

Events we are aware of which have been cancelled or postponed are below. Please contact the event organisers for more information.

  • Go Fish
  • Euroa Rodeo
  • Euroa Hub is closed
  • APS Regatta
  • Euroa Arts and Agri-Life Festival has been scaled down
  • Victorian Masters Rowing Regatta
  • APS Regatta (Heads of the River)

Changes

What are we doing differently?

Council meetings:

Due to the coronavirus pandemic, Council meetings from April onwards will be shown via video link. You can find out more via social media, our website, our customer service centre or in our meeting notice advertisements in local newspapers. In the interests of public safety, people are encouraged to view the meetings through video link where possible. It should also be noted that Councillors and staff will be practicing social distancing before, during and after the meetings.

Community meetings:

We have written to all community groups who meet on Council premises advising to them to postpone or cancel non-essential meetings and events unit further notice.

Euroa Community Cinema:

The cinemas will be closed until further notice. This will be reviewed in 30 days.

Libraries:

The libraries, including the mobile library, have been closed by Goulburn Valley Library Corporation. Scheduled community workshops, programs and the Home Library Service have also been suspended.

Public toilets:

Our public toilets will remain open. Please note that public toilets will be cleaned and maintained as normal, however we are also affected by the national shortage of toilet paper and there may be times when you find the amenities do not have adequate stocks. We appreciate your understanding in this matter.

Customer service: 

Our customer service offices are open, however we would encourage people to try and contact us via phone or email where possible, rather than coming into the offices. There are many ways to make payments online or via phone and we would also suggest doing this to minimise personal interaction, both for the public and staff safety.

Community grants:

We have postponed our community grants and sponsorship programs until further notice.

Maternal and Child Health Services

All appointments will be as follows;

  • We will be replacing face-to-face home visits and centre appointments with telephone or online consultations
  • We are establishing a priority of access for young infants (newborn, two week, four week and eight week), Aboriginal parents, infants and children and those with additional needs or complexity
  • We are undertaking essential face-to-face home or centre visits for up to 15 minutes ONLY (these would be for prioritised/enhanced clients when deemed necessary via clinical assessment)
  • Our MCH nurses will be using full Personal Protective Equipment when visiting families with suspected or confirmed COVID-19 cases.

Additionally all group and open sessions will be suspended until further notice.

These include:

  • Weekly Open Sessions
  • Sleep and Settling
  • First Time Parent Groups
  • Supported Playgroup Program

The 24 hour/seven day a week Maternal Child Health Line will continue to operate and provide telephone advice to parents and families across Victoria.
It is contactable on 13 22 29.

Saleyards:

At this time, the Euroa sale scheduled for 1 April will be proceeding as an essential service to the food supply chain, but will not be open to the general public.
As this is a rapidly changing landscape, we would ask that all buyers intending to participate in person check this website regularly, or contact the saleyards or their agent beforehand, to ascertain whether the sale is still proceeding as it may be cancelled with little notice.
Should the sale go ahead, strict hygiene and social distancing principles will be applied, as well as security checks before granting admission.

Youth services:

There are a number of changes to the way in which youth services are being delivered. For the latest, go to https://www.strathbogie.vic.gov.au/youth/youth/recent-events


Unaffected

What is unaffected?

The majority of our services remain operational with some changes, so:

  • Your bins will be collected as normal
  • Roads and community infrastructure will be maintained
  • Capital works will continue
  • Building and planning applications will continue to be processed
  • Our waste transfer stations are open.

We will be constantly and carefully monitoring this situation as it evolves. Things will develop over the coming days and weeks, and we will always make decisions with the health and safety of our community and staff in mind. We will keep you updated as things change.

We ask at all Council premises, please only attend if absolutely necessary and maintain social distancing from staff and other people at all times. 

While physical interactions may be limited during this time, we encourage our community to continue to support and connect with each other. And when it comes to health alerts and information, be sure to get the most accurate, up to date information from the source. The Department of Health and Human Services has daily updates and is a trusted source of information https://www.dhhs.vic.gov.au/


FAQs

(source: https://www.dhhs.vic.gov.au/coronavirus)

What is a novel coronavirus?

Coronaviruses are a large family of viruses that are known to cause illness ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS) and Severe Acute Respiratory Syndrome (SARS).
However novel coronavirus (COVID-19) is a new strain of coronavirus that has not been previously identified in humans.

What are the symptoms of novel coronavirus?

It depends on the virus, but common signs include:

  • Fever
  • A cough
  • Sore throat
  • Fatigue
  • Shortness of breath.

 What can I do to protect myself?

To protect yourself and others from infection practice good hand and respiratory hygiene including:

  • Cleaning hands with soap and water or alcohol-based hand rubs
  • Covering your nose and mouth with a tissue or flexed elbow when coughing or sneezing
  • Avoiding contact with anyone who has symptoms such as fever, a cough, sore throat, fatigue, and shortness of breath
  • Staying home if you are unwell.
  • You should also try and stay at least 1.5 metres away from people coughing or sneezing.

Assistance

The following links will provide further information:

Support for businesses: https://treasury.gov.au/coronavirus/businesses

Information and support for individuals: https://www.servicesaustralia.gov.au/individuals/subjects/affected-coronavirus-covid-19

Coronavirus hotline: 1800 675 398

Register as a displaced worker: www.vic.gov.au/workingforvictoria


Documents:

Speech by Cr John Mason, 17 March 2020 regarding Council's response to Coronavirus

Advertisement in local newspapers W/C 24.3.2020

Quick summary of Council services


Access

Information in other languages:

SBS Multilingual Coronavirus Portal SBS has launched the SBS Multilingual Coronavirus Portal, a dedicated online information hub for multicultural communities to easily access accurate and trusted news and information about COVID-19, in their language.

SBS is committed to informing all Australians about the latest coronavirus developments. News and information about coronavirus (COVID-19) is available below in 63 languages.

Access the link via https://www.sbs.com.au/language/coronavirus



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